Custom Reports Builder
Turning 9 trillion data points into actionable insights for commercial fleet managers.
- In-depth interviews
- Concept testing
- Usability testing
Hi, I'm Harry.
I'm a former Harvard historian turned UX researcher, currently designing the next generation of Health & Benefits technology.
I leverage mixed-methods expertise to help teams navigate complexity and move from 'hmmm....?' to 'Aha!'
Featured projects
AI Vehicle Camera
Foundational research for a new vehicle safety and monitoring solution.
- In-depth interviews
- Ethnographic fieldwork
- Focus groups
Interactive personas
Reimagining user personas for next-generation benefits software through AI tools and foundational research.
- Foundational research
- Stakeholder interviews
- Design workshops