Custom Reports Builder
Turning 9 trillion data points into actionable insights for commercial fleet managers.
- In-depth interviews
- Concept testing
- Usability testing
Hi, I'm Harry.
I'm a former Harvard historian turned UX researcher, working at the intersection of enterprise software, IoT hardware, and emerging AI.
I help organizations leverage customer insights at scale, so teams can navigate complexity and move from 'hmmm.....?' to 'Aha!'
Featured projects
AI Vehicle Camera
Foundational research for a new vehicle safety and monitoring solution.
- Ethnographic fieldwork
- MaxDiff survey
- Product analytics
Interactive personas
Reimagining user personas for next-generation benefits software through AI tools and discovery research.
- Journey mapping
- Stakeholder interviews
- AI prototyping