Harry Morgan

I have always been fascinated by people – how they think and behave, what delights and frustrates them, and why.

Having spent the last ten years conducting research in academia and industry, I have developed strengths in synthesizing complex data and communicating ideas with clarity and impact.

I currently lead research on Health and Benefits products at WEX. I'm conducting mixed-methods studies to define the vision for a reimagined, AI-driven user experience.

My previous work focused on building cutting-edge IoT and AI technology for physical operations. In this capacity, I gained experience researching ambiguous problem spaces in a rapidly growing industry and leading research for 0→1 products.

As a historian at Harvard and Oxford, I spent over six years trying to understand how people think, behave, and communicate.

As much as I enjoyed studying the cultures of the past, I realized that I wanted to make a deeper impact on society today. UX research offers just that: a way to make people's lives better, one product at a time.

Learn about my book, Music, Politics and Society in Ancient Rome

My career journey

  1. WEX logo

    2025

    WEX

    UX Researcher III

  2. Samsara logo

    2023

    Samsara

    UX Researcher II

  3. Bentley University logo

    2022

    Bentley University

    MS Human Factors in Information Design

  4. UC Berkeley logo

    2021

    University of California, Berkeley

    Bootcamp Certificate in UI/UX Design

  5. Harvard University logo

    2019

    Harvard University

    Lecturer in Ancient History / UX researcher

  6. University of Oxford logo

    2018

    University of Oxford

    PhD and Lecturer in Ancient History

  7. University of Cambridge logo

    2015

    Cambridge University

    BA and MPhil in Classics

Skills

Qualitative

  • User interviews
  • Usability testing
  • Focus groups
  • Competitor analysis
  • Ethnography
  • Diary studies

Quantitative

  • Surveys
  • Data analytics
  • UX benchmarking
  • Card sorting
  • Tree testing
  • Inferential stats

AI + Other

  • AI prompting
  • Text-to-code prototyping
  • User personas
  • Collaboration
  • Study design
  • Mentorship
Illustration of playing jazz piano

Outside of work, I enjoy cooking, hiking, and playing jazz piano.

They balance out more screen-heavy weeks—whether that's trying a new recipe, getting outside, or chipping away at jazz standards at the piano.